AWS cloud practitioner notes - Pricing and support

Last updated Apr 6, 2024 Published Jan 10, 2021

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Module 8 - Free Tier

Types of free tiers:

  • Always free
  • 12 months free
  • Trials

Special services

  • The AWS lambda service allows for 1 million free invocations per month
  • Amazon S3 is free for 12 months for up to 5GB of standard storage
  • AWS Lightsail offers 1 month trial of up to 750 hours of usage
  • DynamoDB offers 25GB of free storage per month

Module 8 - Pricing concepts

  • Pay for what you use
  • Pay less when you reserve
  • Pay less with a volume-based discount when you use more

Module 8 - Billing dashboard

The billing dashboard has the following information:

  • Monthly-to-Date Spend by Service
  • Total month-to-date spend aggregated and forecast
  • Top 5 Free Tier Services by Usage
  • Access to Cost Explorer budget and bill

The bill is split by services, and then regions

Module 8 - Consolidated billing

Companies are likely to have more than one AWS account, and as such, it is possible to manage them in a single place (AWS organizations). AWS organizations have the feature consolidated billing, at the end of the month, instead of paying the bill for each AWS account, you can generate a single one for the owner of the organization.

  • If you have a saving cost plan it can be shared across AWS accounts in the organization

Module 8 - AWS budgets

AWS budgets allow you to set budgets for cost and usage, in addition, you can configure alerts based on thresholds for those budgets.

Module 8 - AWS Cost Explorer

Allows you to visualize see and analyze how you are spending your money on AWS.

Module 8 - AWS support plans

By default, every customer at AWS gets the basic **support, at no additional cost. The basic support offers:

  • 24/7 customer service
  • Documentation
  • Whitepapers
  • Support forums
  • AWS Trusted Advisor
  • AWS Personal Health Dashboard

Therefore, AWS offers the Developer support as well:

  • It covers everything in the basic support
  • Email access to customer support

Business support:

  • It covers everything in the basic support and developer support
  • AWS Trusted Advisor provides a full set of best practice checks
  • Direct phone access to cloud support engineers
  • Infrastructure event management

Enterprise support:

  • It covers everything in the basic support, developer support and business support
  • 15-minutes SLA for business-critical workloads
  • Dedicated technical account manager (TAM)

TAMs work together with customers to offer architecture reviews based on a well-architected framework, that is based on five pillars:

  • Operational Excellence
  • Security
  • Reliability
  • Performance Efficiency
  • Cost Optimization

Module 8 - AWS marketplace

AWS Marketplace is a catalog that has thousands of software from independent software vendors (enterprise-focused features).

  • Custom terms and pricing
  • A private marketplace
  • Integration into your procurement systems
  • Cost management tools


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