AWS cloud practitioner notes - Pricing and support

Published Jan 10, 2021

The content here is under the Attribution 4.0 International (CC BY 4.0) license

Module 8 - Free Tier

Types of free tiers:

  • Always free
  • 12 months free
  • Trials

Special services

  • The AWS lambda service allows for 1 million free invocations per month
  • Amazon S3 is free for 12 months for up to 5GB of standard storage
  • AWS Lightsail offers 1 month trial of up to 750 hours of usage
  • DynamoDB offers 25GB of free storage per month

Module 8 - Pricing concepts

  • Pay for what you use
  • Pay less when you reserve
  • Pay less with volume-based discount when you use more

Module 8 - Billing dashboard

The billing dashboard has the following information:

  • Monthly-to-Date Spend by service
  • Total month-to-date spend aggregated and forecast
  • Top 5 Free Tier Services by Usage
  • Access to cost explorer budget and bill

The bill is split by services, and then regions

Module 8 - Consolidated billing

Companies are likely to have more than one AWS account, and as such, it is possible to manage them in a single place (AWS organizations). AWS organizations has the feature consolidated billing, at the end of the month, instead of paying the bill for each AWS account, you can generate a single one for the owner of the organization.

  • If you have saving cost plan it can be shared across AWS accounts in the organization

Module 8 - AWS budgets

AWS budgets allows you to set budge for cost and usage, in addition, you can configure alerts based on thresholds for those budgets.

Module 8 - AWS Cost Explorer

Allows you to visualize see and analyze how you are spending your money on AWS.

Module 8 - AWS support plans

By default every customer at aws gets the basic support, no additional cost. The basic support offers:

  • 24/7 customer service
  • Documentation
  • Whitepapers
  • Support forums
  • AWS Trusted Advisor
  • AWS Personal Health Dashboard

Therefore, AWS offer the Developer support as well:

  • It covers everything in the basic support
  • Email access to customer support

Business support:

  • It covers everything in the basic support and developer support
  • AWS Trusted Advisor provides full set of best practices checks
  • Direct phone access to cloud support engineers
  • Infrastructure event management

Enterprise support:

  • It covers everything in the basic support, developer support and business support
  • 15 minute SLA for business critical workloads
  • Dedicated technical account manager (TAM)

TAM’s work together with customers to offer architecture reviews based on the well architected framework, that is based on five pillars:

  • Operational Excellence
  • Security
  • Reliability
  • Performance Efficiency
  • Cost Optimization

Module 8 - AWS marketplace

AWS marketplace is a catalog that has thousands of software from independent software vendors (Enterprise focused features).

  • Custom terms and pricing
  • A private marketplace
  • Integration into your procurement systems
  • Cost management tools


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